I’m an RSS subscriber to the Outspoken Media blog, as well as the Small Business Trends blog which she also writes for. Basically, I hope to write like her when I grow up (never mind that I’m older than her). She has a “no BS” style and a sense of humor that makes me laugh out loud in my cube farm at work. She’s engaging and makes me want to keep reading.
I’ve chatted with her casually on Twitter a few times, regularly retweet her, and she kindly let me re-post one of her articles in a newsletter I write for work. But in all the time I’ve been reading her blog, I’ve never left a comment. Until a few weeks ago.
One day I finally felt like I could contribute to the conversation and not look like a dork. I don’t remember now the sage comment I left, but I do remember thanking her for inspiring me to get off my ass and buy the domain for this blog. Lisa responded and I was on Cloud 9. But that wasn’t even the best part. The best part was what happened after I hit “submit”.
What popped up on my screen was a “thank you” message. It was so simple and yet so well done that I felt like I needed to share it.
This stuck with me for four reasons:
- She gets it. Lisa makes it clear she understands that leaving comments on someone’s blog post can be difficult for some of us, and leaves us feeling encouraged to do it again.
- She says thank you. And means it.
- Lisa welcomes us into her community as an active participant.
- She makes it easy to get more information by posting links to Outspoken Media’s various social sites.
Update – October 13, 2011
My friend Betsy Decillis also has a cool “thanks for commenting” feature on her blog. What I absolutely LOVE about the thank you from Betsy is that it really shows her personality (as does Lisa’s). Which, if you’ve read any of Betsy’s tweets, will make total sense to you. Betsy is dead funny and will say pretty much anything. Her “thank you” response reflects the joie de vivre that Betsy puts out there every day. Enjoy!